Trinity Oaks Public Notice RE: Missed Sample 2023

Dear Customer, Our system failed to collect every required coliform sample in 2023.

Although this incident was not an emergency, as our customers, you have a right to know what happened and what we did to correct this situation. We are required to monitor your drinking water for specific contaminants on a regular basis. Results of regular monitoring are an indicator of whether or not our drinking water meets health standards.

During December of 2023, we did not test for coliform bacteria and therefore cannot be sure of the quality of your drinking water during that time. There is nothing you need to do at this time. You may continue to drink the water.

If a situation arises where the water is no longer safe to drink, we are required to notify you within 24 hours. We have collected every required coliform sample since December of 2023.

For more information, please contact Haley Nunn at 512-549-9589. Please share this information with all other people who drink this water, especially those who may not have received this notice directly. You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by Trinity Oaks Preserve at Round Mountain Public Water System. If this message was incomplete or should you have any questions or concerns, please contact our Customer Service Department at 1-877-718-4396. Thank you.