Latest News

drinking-water-quality
Jul 09, 2022
  • Water & Wastewater Facts
  • Health & Safety
Disinfecting drinking water is critical to protecting consumers from water-borne, disease-causing bacteria and viruses.
manage-your-irrigation-system-fix-leaks
Jul 04, 2022
  • Water & Wastewater Facts
Watering and irrigating efficiently can reduce water use by 20-40 percent, saving you money on your water bill!
how-to-read-your-water-meter
Jun 15, 2022
  • Water & Wastewater Facts
  • Your Utility Services
Watch our videos to find out how to read your water meter and use it to check for leaks in your plumbing.
how-to-read-your-water-meter
Jun 15, 2022
  • Water & Wastewater Facts
  • Health & Safety
Watch our videos to find out how to read your water meter and use it to check for leaks in your plumbing.
water-quality-hardness-what-does-it-mean
Jun 15, 2022
  • Water & Wastewater Facts
  • Health & Safety
Hard water contains high levels of dissolved calcium and magnesium ions. Neither substance is considered harmful to health or thought to cause concerns with taste, color, or odor.
payment-plans-low-income
Jun 01, 2022
  • Your Utility Services
  • Rates & Regulations
The Low-Income Household Water Assistance Program helps low-income households who have fallen behind on their water and wastewater bills.
Radium Periodic Table Graphic
Feb 21, 2022
  • Health & Safety
As required by the Illinois EPA, we are informing customers of elevated radium levels at one Shenandoah well.
payment-plans-low-income
Jan 14, 2021
  • Rates & Regulations
  • Your Utility Services
Need help with your bill? Assistance is available for residential customers who are at or below the federal poverty level.