Latest News

home-water-filter-media-replacement
Aug 18, 2022
Home water filtration systems require periodic maintenance to ensure they're working at optimal effectiveness.
water-bIll-jump-woman-looking-with-surprise-at-paper-bIll
Aug 01, 2022
A sudden increase in your water bill usually has a simple explanation. But it could also be an indicator of a leak in your system.
important-customer-notice
Aug 01, 2022
Learn more about our recent filing with the Public Utility Commission of Texas, and proposed utility rates.
fire-hydrant-and fire-truck
Jul 26, 2022
Why are some fire hydrants yellow? Learn this and more in this fun, informative video.
drinking-water-quality
Jul 11, 2022
Want to check your water quality reports online? Use the Drinking Water Watch search engine - a virtual tool provided by the NC Department of Environmental Quality’s Public Water Supply Section.
drinking-water-quality
Jul 09, 2022
Disinfecting drinking water is critical to protecting consumers from water-borne, disease-causing bacteria and viruses.
manage-your-irrigation-system-fix-leaks
Jul 04, 2022
Watering and irrigating efficiently can reduce water use by 20-40 percent, saving you money on your water bill!
how-to-read-your-water-meter
Jun 15, 2022
Watch our videos to find out how to read your water meter and use it to check for leaks in your plumbing.
how-to-read-your-water-meter
Jun 15, 2022
Watch our videos to find out how to read your water meter and use it to check for leaks in your plumbing.
water-quality-hardness-what-does-it-mean
Jun 15, 2022
Hard water contains high levels of dissolved calcium and magnesium ions. Neither substance is considered harmful to health or thought to cause concerns with taste, color, or odor.
payment-plans-low-income
Jun 01, 2022
The Low-Income Household Water Assistance Program helps low-income households who have fallen behind on their water and wastewater bills.
Radium Periodic Table Graphic
Feb 21, 2022
As required by the Illinois EPA, we are informing customers of elevated radium levels at one Shenandoah well.
payment-plans-low-income
Jan 14, 2021
Need help with your bill? Assistance is available for residential customers who are at or below the federal poverty level.