In celebration of the Thanksgiving holiday, our offices will be closed at noon, Nov. 27, and will reopen on Dec. 2. We will be managing emergency service calls only.
You can pay your bill over phone or
click here to manage your account online.

HM768x340 Utility Worker Climbing Water Tank Ladder

Welcome to
Tennessee Water Service

Latest News

Stock Storm Photo (web)
Sep 25, 2024
  • Community
  • Your Utility Services
We are continuing to monitor Hurricane Helene and want to reassure you that we are taking proactive steps to help ensure that your water and wastewater utility needs are met, regardless of the weather conditions.
WaterQuallityMonth
Aug 01, 2024
  • Your Utility Services
  • Health & Safety
August is Water Quality Month and 2024 is the 50th Anniversary of the Safe Drinking Water Act! We recognize the act’s significant contributions to protecting water quality and celebrate our team members who work hard to deliver safe, reliable water service every day.
Make the Switch to Paperless! (1)
Jul 09, 2024
  • Your Utility at Work
  • Conservation & Environment
For every new Paperless Billing sign-up in the month of July, we will donate $1 to Neighborhood Forest, an incredible organization dedicated to making the world greener, one tree at a time.

My Utility Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Monitor usage and save money
  • Set up alerts and reminders
  • Contact us directly
  • And More

Already have My Utility Account?

My-Utility-Account-Devices-no-Logo-Token
googleplay      apple-appstore
Lead-Service-Lines-Survey-Homepage
home-slice-lead-service-lines-bkg

Let's Get the Lead Out!

Lead Service Lines are a danger to health. Does yours contain lead? Do a simple test to find out, then complete our Survey.

Learn More
home-slice-water-quality-bkg

Water Quality is Our Priority

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

Learn More
Utility-Worker-Taking-Water-Sample