My Utility Account

Online Self-Service Customer Portal

My Utility Account, our online self-service customer portal, lets you easily manage your utility account yourself.

These are some of the things you can do with the My Utility Account web and mobile app.

View and change account details
See past bills and payments
Pay your bill
Set up Text to Pay and Auto Pay
Choose paperless billing
Start / Stop and Transfer services
Monitor usage and save money
Set up notifications and alerts
Contact Customer Service

Registering is Easy

Web Browser

Have ready your 10-digit Account Number (from your bill), service zip code, and email. Using a desktop computer, mobile phone, or tablet web browser:

Click the button below
Provide your Account Number, service zip code, and email
When prompted, set a password, and complete your registration

You're now ready to enjoy the benefits of My Utility Account. For quick access, bookmark the page, or click the green "Login" button at the top of any page on this website.

Mobile App

From your mobile phone, click on the appropriate app store link below. Alternately, search for “My Utility Account” in your phone's app store.

Install and Open the app on your phone
Click Register and enter your 10-digit Account Number (from your bill), service zip code, and email
Complete the registration security questions

You're now ready to enjoy the benefits of the My Utility Account mobile app. And remember, you can also use your phone’s web browser to visit the site.

Track Your Water Usage

If you have a digital AMI "Smart Meter" then you have the ability to monitor and track your hourly, daily, and monthly water use from My Utility Account.

This technology helps conserve water and makes it easier than ever to check for water leaks! Watch our short video for a guide to getting the most out of your AMI data.

AMI Video

Questions?

If you’re having any difficulties registering for or using My Utility Account, please contact Customer Service.