Restoration efforts continue across Carolina Water Service of North Carolina’s Western Region. To ensure you receive the latest information, please sign up for text, email, or phone alerts by creating a My Utility Account.
We appreciate your patience, words of encouragement and the kindness you’ve shared with our crews and customer experience teams. We remain diligent in restorations for these and all systems in the area. As updates are available, we will communicate through daily email, My Utility Account Alerts and posting on our website.
System Updates for Western North Carolina Mountain Region
Rescinded Boil Water Advisories – these areas no longer need to boil their water before using.
Subdivisions on a Boil Water Advisory
** Connestee Falls – all lakes remain closed for recreational contact and swimming.
Identifying our employees
Carolina Water Service has welcomed the support of our sister companies to assist in restoration efforts in the Western NC Mountain Region. These teams typically wear their own company’s brand. Please be diligent in asking any utility crews for identification.
For recognition, the following companies may be providing support in your community:
We are committed to keeping you as updated as possible.
We’re in this together and remain focused on your water and wastewater needs.
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