Restoration efforts continue across the Carolina Water Service’s customer base. We understand the sense of urgency to restore the critical services we provide, especially during an emergency. Teams from across our company are supporting in an organized and safe manner.
- Samples have been taken for several communities and are being tested. You can view updated Boil Water Advisories and RESCINDED Alerts online at Carolina Water Service | Service Alerts.
- We are working with contractors to repair pipes in coordination with road repairs.
- Recovery plans are being implemented for the most severely impacted systems, including temporary infrastructure where needed.
System Updates for Western North Carolina Mountain Region
Water Systems Under Boil Water Advisories
- Blue Ridge Manor Ash Lake-Holiday Ln Section
- Blue Ridge Manor-Nikanor Section
- Blue Ridge Manor-Ashe Lake Beaver Creek Section
- Chapel Hills
- Crestview
- Crystal Mountain
- Elk River Club
- Hound Ears
- Linville Ridge
- Misty Mountain
- Mountain Air
- Mt Mitchell
- Powder Horn
- Ski Country
- Ski Mountain
- Sugar Mountain
- Waterglyn
- Wolf Laurel
- Woodhaven
Rescinded Boil Water Advisories
- Bear Paw
- Bent Creek
- Connestee Falls
- Echota
- Fairfield Mountain
- Fairfield Mtn -Apple Valley
- Forest Hills
- High Vista Estates
- The Ridges at Mountain Harbor
- Riverbend Estates
- Sapphire
- Sherwood Forest
- Watauga Vista
We are proud to serve our neighbors. We are committed to keeping you as updated as possible. We’re in this together and remain focused on your water and wastewater needs.
To ensure you receive the latest information, Carolina Water Service customers are encouraged to sign up for text, email, or phone alerts by creating a My Utility Account.