ID1920x260 My Utility Online People Using Many Computer Devices
IM768x260 My Utility Online People Using Many Computer Devices

My Utility Account

Online Self-Service Customer Portal

My-Utility-Account-Devices-w-Logo-Token-TextMy Utility Account, our online self-service customer portal, lets you easily manage your utility account yourself.

These are some of the things you can do with the My Utility Account web and mobile app.

  • View and change account details
  • See past bills and payments
  • Pay your bill
  • Set up Text to Pay and Auto Pay
  • Choose paperless billing
  • Start / Stop and Transfer services
  • Monitor usage and save money
  • Set up notifications and alerts
  • Contact Customer Service

Registering is Easy

Web Browser

Have ready your 10-digit Account Number (from your bill), service zip code, and email. Using a desktop computer, mobile phone, or tablet web browser:

  1. Click the button below
  2. Provide your Account Number, service zip code, and email
  3. When prompted, set a password, and complete your registration

Register Now


You're now ready to enjoy the benefits of My Utility Account. For quick access, bookmark the page, or click the green "Login" button at the top of any page on this website.

Mobile App

  1. From your mobile phone, click on the appropriate app store link below. Alternately, search for “My Utility Account” in your phone's app store.

app-store

google-play-store

  1. Install and Open the app on your phone
  2. Click Register and enter your 10-digit Account Number (from your bill), service zip code, and email
  3. Complete the registration security questions

You're now ready to enjoy the benefits of the My Utility Account mobile app. And remember, you can also use your phone’s web browser to visit the site. 

How to Use My Utility Account to Monitor Water Usage

If you have a digital AMI "Smart Meter" then you have the ability to track your hourly, daily, and monthly water use from the My Utility Account portal and mobile app. This technology helps conserve water and makes it easier then ever to check for water leaks.

Watch this video for a step-by-step guide to monitoring your water usage in My Utility Account.

Questions?

If you’re having any difficulties registering for or using My Utility Account, please contact Customer Service.