Your Safety is Our Priority.
At Utilities Inc. of Georgia and Water Service Company of GA, your safety and the continuity of our services are our top priorities. As we closely monitor the developments of Hurricane Helene, we want to reassure you that we are taking proactive steps to help ensure that your water and wastewater utility needs are met, regardless of the weather conditions.
To keep our teams safe during Hurricane Helene, we will be focused on emergency operations. We will resume normal operations when it is safe to do so. To receive service alerts please register your account at
https://account.myutility.us/.
Our Preparedness Measures:
Communications: Our team is committed to keeping you informed throughout the storm. We will provide updates via our website and
My Utility Account to keep you apprised of any changes.
To receive ongoing e-mail and text Alerts regarding your service, please make sure you have registered your account at
https://account.myutility.us/ and we have the correct, up-to-date contact information for your household.
Hurricane Preparedness Measures: We are deploying our emergency preparedness measures. Our teams have access to the necessary resources to support continued service.
How You Can Stay Informed:
For the latest updates on Helene and other storms, we encourage you to visit the National Hurricane Center (NHC) official website at
https://www.nhc.noaa.gov/. The NHC provides accurate and up-to-date information, forecasts, and advisories to help you make informed decisions regarding your safety and well-being. We understand the importance of being prepared for unpredictable weather events. Our dedicated team is working tirelessly to ensure that our services remain reliable.
If you are experiencing an emergency, please don't hesitate to reach out to our Customer Service team at (888) 527-9707.
Your safety and peace of mind are of the utmost importance to us. Thank you for allowing us to serve you!