In observance of Good Friday, our offices will be closed on Friday, April 18, and we will resume normal business hours on Monday, April 21. During this time, to pay your bill, visit the My Utility Account portal and for water emergencies call (800) 525-7990.

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Welcome to
Carolina Water Service of NC

Latest News

ami-launch
Mar 31, 2025
  • Conservation & Environment
  • Your Utility at Work
We're continuing our roll-out of Advanced Metering Infrastructure (AMI) water meters for customers where applicable. Please click to read more about this technology and the benefits it offers.
Fix A Leak Week
Mar 18, 2025
  • Conservation & Environment
  • Water & Wastewater Facts
Are you ready to chase down leaks? Be a leak detective around your home to save valuable water and money.
OnlineBillingImage
Feb 19, 2025
  • Your Utility at Work
  • Your Utility Services
Switch to Paperless Billing, enroll in Auto-Pay, and set up a Payment Arrangement - all from our secure customer portal. We do not charge any additional fees for paying your bill online.

My Utility Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Monitor usage and save money
  • Set up alerts and reminders
  • Contact us directly
  • And More

Already have My Utility Account?

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Lead-Service-Lines-Survey-Homepage
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Let's Get the Lead Out!

Lead Service Lines are a danger to health. Does yours contain lead? Do a simple test to find out, then complete our Survey.

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Patty Potty Talks Toilets

And Patty says only 3 things should EVER go down yours — Pee, Poo, and Paper — toilet paper that is.

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Water Quality is Our Priority

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

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