In observance of the New Year, our offices will be closing at noon on Dec. 31, and will reopen on Jan. 2. During this time we will be managing emergency-service calls only. You can pay your bill over phone or 
click here to manage your account online.

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Welcome to
Carolina Water Service of NC

Latest News

SDWA Anniversary
Dec 16, 2024
  • Health & Safety
  • Your Utility Services
​Today, we are excited to celebrate the 50th anniversary of this landmark legislation which serves to protect drinking water and public health.
Utility Scam Awareness
Dec 09, 2024
  • Community
  • Your Utility Services
Scams increase during the holiday season. Protect yourself and your loved ones from utility scams by following a few simple tips.
CWSNC Utility Truck
Oct 16, 2024
  • Your Utility Services
  • Health & Safety
  • Your Utility at Work
Important Note – Emails from this specific email account were implemented during Hurricane Helene to supplement our normal alerts. Our normal alert system also sends emails in addition to calls and texts based on your account preferences. We will be phasing out this supplemental email communication as we continue to return to normal operations.

My Utility Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Monitor usage and save money
  • Set up alerts and reminders
  • Contact us directly
  • And More

Already have My Utility Account?

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Lead-Service-Lines-Survey-Homepage
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Let's Get the Lead Out!

Lead Service Lines are a danger to health. Does yours contain lead? Do a simple test to find out, then complete our Survey.

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Patty Potty Talks Toilets

And Patty says only 3 things should EVER go down yours — Pee, Poo, and Paper — toilet paper that is.

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Water Quality is Our Priority

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

Learn More