In observance of Good Friday, our offices will be closed on Friday, April 18, and we will resume normal business hours on Monday, April 21. During this time, to pay your bill, visit the My Utility Account portal and for water emergencies call (844) 310-2220.

HM768x340 Utility Worker Climbing Water Tank Ladder

Welcome to
Community Utilities of Alabama

Latest News

Fix A Leak Week
Mar 18, 2025
  • Conservation & Environment
  • Water & Wastewater Facts
Are you ready to chase down leaks? Be a leak detective around your home to save valuable water and money.
OnlineBillingImage
Feb 19, 2025
  • Your Utility at Work
  • Your Utility Services
Switch to Paperless Billing, enroll in Auto-Pay, and set up a Payment Arrangement - all from our secure customer portal.
Utility Scam Awareness
Dec 09, 2024
  • Community
  • Your Utility Services
Scams increase during the holiday season. Protect yourself and your loved ones from utility scams by following a few simple tips.

My Utility Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Monitor usage and save money
  • Set up alerts and reminders
  • Contact us directly
  • And More

Already have My Utility Account?

My-Utility-Account-Devices-no-Logo-Token
googleplay      apple-appstore
home-slice-patty-potty-toilet-bkg

Patty Potty Talks Toilets

And Patty says only 3 things should EVER go down yours — Pee, Poo, and Paper — toilet paper that is.

Learn More
Patty-Potty-Homepage-DO-NOT-Flush-List